Support

Help center

Step-by-step guidance for contributors — from signup through verification, matched projects, and payouts.

Last updated October 15, 2026

Create your profile

Overview

Veritywork connects verified contributors with data annotation and evaluation projects. Client programs are run for teams building AI products; you see only the projects you are matched to after identity approval.

Creating an account

Signup has two steps: account credentials, then identity details used for verification.

  • Use a personal email you can monitor — verification links are emailed there.
  • Enter your legal first, middle (if on your ID), and last name exactly as on your government ID.
  • Provide city, country, and US state only when your country is the United States.
  • Choose one main industry for matching (Technology, Healthcare, Finance, and others).
  • Accept the terms and confirm that your identity information is accurate.

After submit, your status is pending review while we complete eligibility review.

Identity verification

If your profile is eligible, we send one identity verification link. It appears on your waiting page and may also be emailed to you.

  • Monitor your email and the waiting page — either channel may deliver the link first.
  • Complete the verification flow in your browser, then return to the waiting page.
  • We confirm the outcome on our side. Approval pays a $5 verification bonus and unlocks matching.
  • If verification is not approved, you will not receive the bonus and projects stay hidden.
  • If marked ineligible before a link is sent, no further action is required on that application.

Projects & matching

When your status is verified, open projects whose industries include yours appear on the dashboard. Pay amounts are estimates shown per project; task instructions are on each project page.

Matching considers your main industry at signup. A primary industry match may show as a higher match label; related projects may still appear as a good match.

Wallet & payouts

Your wallet lists your balance, verification bonus (when paid), and payout history. Minimum withdrawal is $5.00 unless we publish a different minimum on the wallet page.

  • Balances under $1,000 are paid to a crypto wallet on Ethereum, BNB Smart Chain (BEP20), or Tron. USDT, USDC, and the network coin are supported.
  • PayPal and bank accounts are available once the balance is $1,000 or more.
  • Payout method changes may be locked while a payout request is pending review.
  • Submitting a payout request records the request; funds are not sent until Veritywork reviews it.
  • Your balance remains available until a payout is processed according to our review workflow.

Account & security

  • Sign out from any device using Sign out in the header.
  • After signup, use the waiting page until you are verified, then the dashboard for projects.
  • If you forget your password, contact support — self-service reset may be added later.
  • Keep your email secure; it is used for verification and payout communication.

Contact

For account issues, include the email on your profile and a short description of what you expected. For privacy requests, see the Privacy page.

Email: support@veritywork.tech